IDC Quality Policy – ISO 9001

IDC maintain a quality management system that is designed to meet and exceed the requirements of ISO 9001:2008 in pursuit of its primary objectives.

The IDC quality manual defines quality objectives and procedures that are reviewed regularly and encompass all aspects of the business.

Key areas

• Customer service and satisfaction
• Supplier support, consideration and prompt payment
• Business contingency planning
• Staff training and awareness
• Health and safety

IDC Environmental Policy – ISO 14001

IDC recognises the social and economic importance of protecting the environment; that its commitment to this must encompass all activities and that it should be prepared to lead by example in promoting a sensitive, considered attitude to the environment. Our approach to managing our environmental issues is compliant to ISO 14001:2004.

Aims

• To achieve good environmental standards in all activities including the reduction, re-use, recycling and disposal of waste.
• To make economic use of energy, water and transport usage to minimise waste in all aspects of the business function.
• To regularly assess the environmental impact resulting from business operations and to remain fully informed of recognised best practices.
• To communicate this Environmental Policy and Action Plan updates to all interested parties including customers, suppliers and employees, encouraging their active involvement in environmental issues.